GDPR Policy – ProBusiness Coach

At ProBusiness Coach, we are fully committed to protecting the privacy and data rights of our users in accordance with the General Data Protection Regulation (GDPR).

1. Lawful Basis for Data Processing

We process personal data based on your explicit consent, the necessity of fulfilling our contractual obligations, and legitimate interest in improving our services.

2. Personal Data Collected

We collect names, emails, business details, and payment information. Technical usage data, such as IP addresses and device types, may also be collected through cookies.

3. Rights of the Data Subject

As a data subject, you have the right to:

• Access your personal data;
• Request correction or deletion of your data;
• Object to or restrict processing;
• Request data portability;
• Withdraw consent at any time.

4. Data Security Measures

We utilize encryption, firewalls, secure servers, and limited data access protocols to ensure the security and confidentiality of your personal data.

5. Data Sharing and Third Parties

Data is only shared with third-party service providers (such as CRM systems and payment processors) under strict data protection agreements.

6. International Data Transfers

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards such as standard contractual clauses or compliance with Privacy Shield principles.

7. Data Retention Policy

We retain your personal data only as long as required for business and legal purposes, after which it is securely deleted.

8. Contact and Complaints

For questions or to file a complaint regarding your data, contact us at privacy@probusinesscoach.ca. You may also lodge a complaint with your national data protection authority.